Privacy Policy | Tasty Station Restaurant

1. Introduction

Welcome to Tasty Station Restaurant ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at privacy@tastystation.shop.

Important: This Privacy Policy applies to all information collected through our website (tastystation.shop), mobile application, and any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Register on our website or mobile app
Make a reservation or place an order
Subscribe to our newsletter
Participate in surveys or promotions
Contact our customer service
Submit reviews or feedback

Types of Personal Information Collected:

Contact Information: Name, email address, phone number, delivery address
Payment Information: Credit/debit card details, UPI IDs (securely processed)
Demographic Information: Age, gender, location preferences
Preference Information: Food allergies, dietary restrictions, favorite dishes
Event Information: Special occasion details for bookings

2.2 Information Automatically Collected

We automatically collect certain information when you visit our Services:

Information Type	Purpose
Device Information	IP address, browser type, device type, operating system
Usage Information	Pages viewed, time spent, features used, search queries
Location Information	General location for delivery services (with your consent)
Cookies & Tracking	Session data, preferences, analytics information

3. How We Use Your Information

We use the information we collect for various business purposes:

                    Service Delivery: To process your orders, manage reservations, and provide customer support
Communication: To send order confirmations, reservation reminders, and service updates
Personalization: To recommend dishes based on your preferences and order history
Marketing: To send promotional offers, newsletters, and event invitations (with consent)
Improvement: To analyze usage patterns and improve our services and menu offerings
Security: To prevent fraud, unauthorized access, and ensure data security
Legal Compliance: To comply with applicable laws and regulations

                

4. Information Sharing and Disclosure

We may share your information in the following situations:

Important: We do NOT sell your personal information to third parties.

4.1 Service Providers

We may share your data with trusted third-party service providers:

Delivery Partners: Swiggy, Zomato, and other delivery services
Payment Processors: Razorpay, Stripe, and banking partners
Marketing Platforms: Email service providers and marketing tools
Analytics Providers: Google Analytics and similar services

4.2 Legal Requirements

We may disclose your information where required by law:

To comply with legal obligations and court orders
To protect our rights, privacy, safety, or property
To investigate fraud or security issues
In connection with business transfers or mergers

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure.

Our Security Measures Include:

Encryption of sensitive data during transmission (SSL/TLS)
Secure storage of payment information using PCI-DSS compliant systems
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Employee training on data protection best practices

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you.

Types of Cookies We Use:

Cookie Type	Purpose	Duration
Essential Cookies	Required for website functionality	Session
Preference Cookies	Remember your settings and preferences	30 days
Analytics Cookies	Collect usage data for improvement	2 years
Marketing Cookies	Show relevant advertisements	90 days

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services.

Important: When you use third-party services (like Swiggy, Zomato, or payment gateways), their own privacy policies apply. We encourage you to read their privacy policies before providing any information.

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

                    Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Opt-out: Opt-out of marketing communications
Data Portability: Request transfer of your data to another service
Withdraw Consent: Withdraw consent at any time

                

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

10. Data Retention

We retain your personal information only for as long as necessary:

Data Type	Retention Period
Order History	7 years for tax purposes
Customer Profiles	Until account deletion request
Marketing Data	Until consent withdrawal
Website Analytics	26 months
Server Logs	90 days

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective immediately upon posting.

Notification: For material changes, we will notify you through:

Email notification (if you have provided your email)
Notice on our website
In-app notifications (for mobile app users)